Mission Statement

As one of the largest Quilt shops in Ontario we strive to do our best to have your fabri-diction needs met with our large collection of fabric and notions. 

Staff

Our wonderful staff are always happy to assist you with your quilt projects.

Much more to come about our lovely employees. 

Customer Service Policies

We pride ourselves on providing excellent customer service.  Our knowledgeable staff is always ready and more than willing to help you with all of your quilting needs.  From picking out the perfect fabric, to helping you master that elusive technique that has been driving you crazy.  All of our staff members have oodles and oodles of quilting and sewing experience and are always happy to help out.  We love what we do and really enjoy helping you to enjoy your hobby, or in some cases your obsession!

Privacy Policy

We will not share your information with anyone. We believe in providing you with a safe and secure shopping experience. We have taken all measures available to us to ensure your information is secure and not subject to wrongdoing.

Class Registration

As always, class space is limited and is on a first come first serve basis. All classes and kit fees must be paid in full upon registration to be considered enrolled in the class. Cancelling out of a class must be done 3 days in advance in order for class fees to be put towards another class, or as store credit. Any time after that, they will not be refunded. If a class is cancelled due to low enrollment, you will receive your money back. Although we do not insist that you purchase your class supplies at the shop, we do appreciate it. Products bought in store for use in a specific class are subject to a 10% discount store wide, excluding sewing machines and cabinets. Our regular monthly clubs and classes will receive 15% off supplies for class and the same 15% off store wide on the day of the club/class.

Return & Refund Policy

We stand behind the merchandise we sell. If for any reason something you have purchased is defective, we will gladly accept the item back and offer you a substitute or a refund. For items that are not defective, there are no returns or refunds on any cut fabric, books, or patterns. Kits and some notions are returnable if the original packaging is not damaged. These items need to be accompanied by the original receipt and returned within 60 days of the date of the purchase.

Shipping/Handling Policy

All parcels are shipped by Canada Post. We endeavor to have a same day in/ same day out shipping policy. This does not apply to orders that are received after 3 pm or on weekends and holidays.

       Our shipping and handling matrix is as follows:       

           Order before taxes -                     Shipping -

       $0.00 - $15.00                                    $.5.00

          

        $15.01 - $25.00                                    $10.00


        $25.01 - $50.00                                   $13.00


        $50.01 - $75.00                                   $15.00


        $75.01 - $100.00                                 $18.00


         $100.01 - $150.00                               $20.00


         $150.01 - $200.00                              $22.00


         $200.01 +                                             FREE!!